Doctor Consultations at That Face Place

At That Face Place, we believe that great skin and whole-body wellbeing go hand in hand. That’s why we’re proud to offer on-site doctor consultations at our Palm Beach clinic — giving our Gold Coast clients access to medically supervised care in a familiar, welcoming environment they already trust.

Our consulting doctor works alongside our team of Registered Nurses and dermal therapists to provide a fully integrated approach to your health and skin. All consultations are personalised, evidence-based, and conducted in strict accordance with AHPRA guidelines and Australian regulatory requirements.

Our doctor currently offers three consultation services:

  • Medical Weight Management
  • Hormone Replacement Therapy (HRT)
  • Prescription Skin Consultations — Melasma & Acne

All services require a consultation before any treatment is initiated. This ensures every plan is appropriate, safe, and tailored specifically to you.

Medical Weight Management

Weight management is complex, and for many people, diet and exercise alone don’t tell the full story. Factors such as hormones, metabolism, medical history, and lifestyle all play a role in how your body responds to change.

Our on-site doctor offers medically supervised weight management consultations for Gold Coast clients who are looking for a clinical, evidence-based approach. Rather than a one-size-fits-all plan, your consultation will focus on understanding your individual circumstances and developing a strategy that is right for your body and your life.

What to Expect at Your Weight Management Consultation
  • Comprehensive health assessment — A thorough review of your medical history, current health status, and any contributing factors to weight concerns
  • Pathology review — Assessment of relevant blood markers that may be influencing your weight or metabolic health (referrals arranged as needed)
  • Personalised management plan — A tailored approach developed specifically for you, which may include dietary guidance, lifestyle strategies, and where clinically appropriate, prescription support
  • Ongoing monitoring and support — Follow-up appointments to review progress and adjust your plan as needed

Who Is This Consultation For?

This consultation may be suitable for you if you:

  • Have struggled to manage your weight through diet and exercise alone
  • Suspect there may be a hormonal or medical factor influencing your weight
  • Are looking for professional, medically supervised support
  • Want a long-term, sustainable approach rather than a quick fix

Compliance disclaimer to include on page: All weight management options are assessed and prescribed on an individual basis by our consulting doctor. Prescription medications are only considered where clinically appropriate and in line with current Australian prescribing guidelines. Results vary between individuals.

Hormone Replacement Therapy (HRT)

Hormonal changes are a natural part of life — but that doesn’t mean you have to manage the effects alone. Whether you’re navigating perimenopause, menopause, or other hormonal shifts, our consulting doctor can provide a thorough, compassionate assessment and discuss what options may be appropriate for your individual situation.

HRT consultations at That Face Place are conducted in the same private, discreet environment our clients know and love — with the added benefit of a team that already understands your skin and aesthetic health.

What Hormone Replacement Therapy Involves

Hormone Replacement Therapy (HRT) is a medically supervised approach that may help support individuals experiencing symptoms related to hormonal decline or imbalance. Our doctor will assess whether HRT is appropriate for you based on a detailed review of your symptoms, health history, and relevant pathology.

Symptoms That May Prompt an HRT Consultation
  • Hot flushes or night sweats
  • Sleep disruption or fatigue
  • Mood changes, brain fog, or difficulty concentrating
  • Changes in libido or sexual health
  • Joint aches or changes in body composition
  • Skin changes, including dryness or accelerated ageing
  • Irregular periods or symptoms of perimenopause
Your HRT Consultation Process
  • Detailed symptom review — Understanding how hormonal changes are affecting your quality of life
  • Medical history assessment — Including family history, existing conditions, and current medications
  • Pathology referral — Baseline blood tests to assess hormone levels and overall health
  • Personalised discussion — An honest, evidence-informed conversation about your options, including the potential benefits and considerations of HRT
  • Ongoing management — If HRT is initiated, your doctor will monitor your response and adjust as needed

Compliance disclaimer to include on page: HRT is not appropriate for everyone. Our doctor will conduct a thorough individual assessment before discussing any treatment options. All decisions are made collaboratively with you, based on your personal health history and preferences, and in line with current Australian clinical guidelines.

Prescription Skin Consultations (Melasma & Acne)

Some skin concerns require more than a great skincare routine. Conditions like melasma and moderate-to-severe acne often respond best to prescription-strength treatments that aren’t available without a doctor’s assessment. At That Face Place, we’re now able to offer this level of clinical care without you needing to travel to a separate GP or dermatologist.

Our consulting doctor works in close collaboration with our Registered Nurses and dermal therapists to create an integrated skin plan — combining prescription support with clinical treatments where appropriate. 

Melasma Consultations

Melasma is one of the most common concerns we see on the Gold Coast — and one of the most challenging to manage. It presents as areas of darker pigmentation, most commonly on the face, and is often triggered or worsened by sun exposure, hormonal changes, and heat.

Managing melasma effectively typically requires a multi-pronged approach. Our consulting doctor can assess your skin, review contributing factors (including hormonal influences), and where appropriate, discuss prescription topical options that may help in your management plan.

What Your Melasma Consultation May Include
  • Detailed skin and medical history assessment
  • Discussion of contributing factors — including hormonal, sun, and lifestyle triggers
  • Review of current skincare and prior treatments
  • Where clinically appropriate: prescription topical options to complement your broader skin management
  • Coordination with our dermal therapists for an integrated treatment plan
  • Ongoing skin monitoring and adjustment of your plan as needed

Our team will also guide you on protective skincare, SPF protocols, and lifestyle adjustments that are essential to managing this condition long-term.

Acne Consultations

Acne is more than a cosmetic concern — it can significantly impact confidence and quality of life. While mild acne often responds well to over-the-counter products and professional skin treatments, moderate-to-severe acne frequently requires medical assessment and prescription support to manage effectively.

Our consulting doctor can assess the nature and severity of your acne, identify potential contributing factors (including hormonal influences, diet, and lifestyle), and discuss whether prescription options may be appropriate as part of your skin plan.

What Your Acne Consultation May Include
  • Thorough skin and health history review
  • Assessment of acne type, severity, and contributing factors
  • Discussion of what you’ve already tried and how your skin has responded
  • Where clinically appropriate: prescription topical or oral options to support your skin management
  • Integration with our dermal therapy team for complementary in-clinic treatments
  • Ongoing review to monitor progress and refine your plan

Compliance disclaimer to include on page: Prescription treatments are only recommended where clinically appropriate, following a thorough individual assessment by our doctor. Not all patients will be suitable for prescription therapy. Our approach is always evidence-based and conservative — we will never recommend more than what is necessary.

Why That Face Place

Integrated Care

Your doctor works alongside our Registered Nurses and dermal therapists — so your medical and aesthetic care are connected, not siloed.

A Clinic You Already Trust

No need to navigate a new environment. Doctor consultations are held right here at our Palm Beach clinic, in the same welcoming space our clients know.

Evidence-Based Practice

Our entire team — including our consulting doctor — is committed to evidence-based care. We don’t recommend what isn’t supported by the science.

No Pushy Recommendations

We have a longstanding ethos of never pushing products or procedures. If something isn’t right for you, we’ll tell you — and we’ll help you find what is.

Privacy & Discretion

Our clinic has three private treatment rooms. Your consultation is completely confidential and conducted with the utmost care and respect.

Gold Coast Locals

We’re based in Palm Beach and serve clients from across the Gold Coast, including Burleigh Heads, Currumbin, Robina, and beyond.

Frequently Asked Questions

Do I need a referral to see the doctor at That Face Place?

No referral is required. You can book directly with us for a doctor consultation. Our team can also guide you on which consultation type may be most appropriate for your concerns.

In many cases, yes. Our integrated team approach means we can often coordinate your doctor consultation and other clinic appointments on the same visit. Let our reception team know when you book and we’ll do our best to accommodate you.

Initial consultations are typically 30–45 minutes, depending on your concerns and how complex your history may be. Follow-up appointments are generally shorter. Your comfort and having enough time to ask questions is a priority for us.

Yes. Our consulting doctor is fully registered with AHPRA and practises in accordance with all relevant Australian medical standards and guidelines. You can verify any Australian health practitioner’s registration at the AHPRA website.

Melasma is notoriously difficult to manage and often requires a layered approach. Our consulting doctor and dermal therapy team can work together to review your history, assess your skin, and explore options you may not have tried yet — including prescription-strength topicals where appropriate. We’ll be honest with you about what’s realistic.

Our clinic is located in Palm Beach on the Gold Coast. We regularly see clients from Palm Beach, Burleigh Heads, Currumbin, Tallebudgera, Robina, Varsity Lakes, Mudgeeraba, and surrounding areas.

Ready to Take the Next Step?

Whether you’re looking for medical weight management support, guidance on hormone health, or prescription-strength skin care — our consulting doctor is here to help. Book a consultation at That Face Place in Palm Beach and experience a higher standard of integrated, personalised care on the Gold Coast.

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